Support

We aim to reply to every request within one business day.

Contact us

Email info@farizivisuals.com. To help us resolve things quickly, include your account email, the screen you were on, and what you expected to happen.

I can’t sign in

Use the Forgot password link on the sign-in screen to receive a reset email. If no email arrives within a few minutes, check your spam folder, then contact us.

Accounts are created by your organisation’s administrator — there is no public sign-up. If you don’t have an account yet, ask your administrator to add you.

I’m not receiving notifications

Open iOS Settings → Notifications → Lead CRM and confirm notifications are allowed. If you declined the permission prompt when you first opened the app, you’ll need to re-enable it there.

Deleting your account or data

Contact us at info@farizivisuals.com and we will action the request within 30 days. See the Privacy Policy for details on what we store.